All help topics

Questions from current patients

The patient portal, messages, refills, results, and questions about your care.

Call (731) 300-6155Mon–Fri 8 AM–5 PM

If this is an emergency, call 911.

How do I use the patient portal?

Patients can use the portal to access records, messages, and visit information.

Not sure which portal is yours, or can't sign in? Call (731) 300-6155.

Which portal is mine, and how do I sign in?

Call (731) 300-6155, Mon–Fri 8 AM–5 PM

Can a family member see my portal?

Call (731) 300-6155, Mon–Fri 8 AM–5 PM

Can I send medical questions through the portal?

The portal can be useful for non-urgent messages and follow-up questions. It should not be used for emergencies or symptoms that need immediate care.

How do I get a prescription refilled?

Call (731) 300-6155, Mon–Fri 8 AM–5 PM

When will I get my test results?

Call (731) 300-6155, Mon–Fri 8 AM–5 PM

Who can answer a question about my care?

If we cannot answer it at the front desk, we will find the person who can.

What if I need help after hours?

For non-emergency questions after hours, call during regular office hours so our team can help.

Did not find your answer?

Call the main line, Mon–Fri 8 AM–5 PM. If we cannot answer it at the front desk, we will find the person who can.