Billing, insurance and records
Insurance, costs, paying a bill, and getting copies of your records.
If this is an emergency, call 911.
Do you take my insurance?
We accept many commonly used plans, including Medicare, TennCare Medicaid, commercial insurance, and some Medicare Advantage plans. Plan participation and benefits can change, so please review our insurance page or call us before your visit.
Will I know my cost before the visit?
Your cost depends on your insurance benefits, deductible, copay, and any referral rules. We can help verify coverage, but your insurance company makes the final decision about patient responsibility.
Who do I talk to about a bill?
Start with the main line. Our team will route you to billing, medical records, or the office that holds your chart.
Can I pay my bill online?
Call (731) 300-6155, Mon–Fri 8 AM–5 PM
How do I get a copy of my records, and how long does it take?
Call (731) 300-6155, Mon–Fri 8 AM–5 PM
More help on this site
Did not find your answer?
Call the main line, Mon–Fri 8 AM–5 PM. If we cannot answer it at the front desk, we will find the person who can.