Terms & Conditions
Last Updated: May 13, 2025
Introduction
Welcome to The Kidney Experts, PLLC ("we," "our," or "us"). These Terms & Conditions govern your access to and use of our website and services, including our text messaging service (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you may not access or use our Services.
Text Messaging Service Terms
Consent to Receive Messages
By opting in to our text messaging service, you expressly consent to receive text messages from us at the telephone number you provided. You understand that your consent is not required as a condition of purchasing any goods or services.
Message Frequency
Message frequency may vary depending on your interaction with our Services and your communication preferences. Standard message and data rates may apply.
Opt-In & Opt-Out Procedures
Opt-In: You may opt in to receive text messages by:
- Checking the designated box on our website forms
- Texting a specific keyword to our designated number
- Signing up at our physical location
- Providing verbal consent during a phone call
Opt-Out: You may opt out of receiving text messages at any time by:
- Replying “STOP” to any of our text messages
- Adjusting your preferences in your account settings (if applicable)
- Contacting us directly at management@thekidneyexperts.com or 731-300-6155
Supported Carriers
Our text messaging service is supported by most major wireless carriers, including but not limited to AT&T, T-Mobile, Verizon, Sprint, and others. However, not all carriers may be supported at all times.
Privacy & Data Security
Information collected through our text messaging service is subject to our Privacy Policy, which can be found on our website. As stated in our Privacy Policy, text messaging opt-in is excluded from information sharing with third parties.
General Terms
Service Modifications
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.
User Responsibilities
We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice.
You agree to:
- Provide accurate and complete information when using our Services
- Maintain the security of your account information
- Notify us immediately of any unauthorized use of your account
- Comply with all applicable laws and regulations
Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by us or our licensors and are protected by United States and international copyright, trademark, and other intellectual property laws.
Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use our Services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our Services
Indemnification
You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms & Conditions or your use of our Services.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.
Dispute Resolution
Any dispute arising out of or relating to these Terms & Conditions or our Services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules. The arbitration shall be conducted in Dyersburg, Tennessee.
Severability
If any provision of these Terms & Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.
Entire Agreement
These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and us regarding our Services and supersede all prior agreements and understandings, whether written or oral.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
The Kidney Experts, PLLC
2255 Parr Ave, Unit 2
Dyersburg, TN 38024
management@thekidneyexperts.com
731-300-6155
By providing your phone number, you consent to receive SMS messages from The Kidney Experts. Message types may include two-factor authentication messages, delivery notification messages, and account notification messages. Message frequency may vary. On average, 1-2 messages per month.
You may opt out of receiving messages at any time by replying STOP. For assistance or more information, reply HELP.
For details on how your information is handled, please review our Privacy Policy at https://thekidneyexperts.com/privacy-policy-2/.
By providing your phone number, you consent to receive two-factor authentication messages from The Kidney Experts. Message frequency may vary. On average, you may receive 1-2 messages per month. Standard message and data rates may apply. For more information on how your data is handled, please review our privacy policy at https://thekidneyexperts.com/privacy-policy-2/.