Terms & Conditions
Last Updated: March 11, 2025
Introduction
Welcome to our Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our text messaging service.
We respect your privacy and are committed to protecting your personal information. Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide to us when you:
- Register for our services
- Fill out forms on our website
- Sign up for our newsletter or text message alerts
- Contact us with inquiries or feedback
- Participate in surveys, promotions, or other activities
The types of information we may collect include:
- Contact information (such as name, email address, mailing address, phone number)
- Account credentials (such as username and password)
- Payment information
- Communication preferences
- Any other information you choose to provide
Information Automatically Collected
When you visit our website or use our services, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited
- Time and date of visits
- Time spent on pages
- Other statistics
Cookies and Similar Technologies
We may use cookies, web beacons, pixel tags, and similar technologies to collect information about your browsing activities. You can control cookies through your browser settings and other tools.
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Send promotional communications, such as special offers or other information we think may interest you
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
- Comply with legal obligations
Text Messaging Service
If you opt in to our text messaging service, we will use your phone number to send you text messages according to your preferences. Standard message and data rates may apply.
Opt-In Process
We obtain your explicit consent before sending you text messages. You may opt in by:
- Checking a clearly labeled box on our website forms
- Texting a specific keyword to our designated number
- Signing up at our physical location
- Providing verbal consent during a phone call
Opt-Out Process
You can opt out of receiving text messages at any time by:
- Replying with “STOP” to any of our text messages
- Contacting us directly through the contact information provided below
- Adjusting your preferences in your account settings (if applicable)
Information Sharing
We do not share or sell your personal information with third parties for their marketing purposes without your consent.
We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations
- To protect and defend our rights and property
- With your consent or at your direction
Text messaging opt-in is excluded from information sharing with third parties.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to rectify inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Children's Privacy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
The Kidney Experts, PLLC
2255 Parr Ave, Unit 2
Dyersburg, TN 38024
management@thekidneyexperts.com
731-300-6155
California Privacy Rights
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) and other laws. Please contact us for more information about your California privacy rights.
International Data Transfers
If you are located outside the United States, please note that your information may be transferred to, stored, and processed in the United States. By providing your information, you consent to this transfer.
We are committed to protecting your personal and mobile information. Your data will not be transferred or shared with external organizations for any purpose, including marketing, under any circumstances. We do not sell, rent, or disclose your information to third parties.
- Personal and mobile information is never shared with third parties for marketing or any other external use.
- Data may only be disclosed if required by law.
- Strict internal policies and technical controls are in place to prevent unauthorized access, sharing, or transfer of your data.
- We regularly review and update our security measures to ensure your information remains protected.
If you have any questions about our privacy practices, please contact us using the information provided on our website.